Returns & Exchanges

At AprilAire, we are committed to your indoor air quality and satisfaction, offering a 30-day return window for products in their original, unused condition. If your purchase doesn't meet your needs, we provide a streamlined process to ensure a quick resolution or replacement.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the items in their original manufacturer's packaging, ensuring all filters, manuals, and installation hardware are included to avoid restocking fees.

• 3.
  Affix Shipping Label

  Print the prepaid shipping label provided via email and attach it clearly to the outside of your box, covering any previous shipping barcodes.

• 4.
  Receive Refund or Credit

  Once our warehouse inspects the returned unit, we will process your refund to the original payment method within 7 to 10 business days.